Last Updated on February 03, 2021
Other Privacy Policies. Your physician or other healthcare provider that you access or engage with through the use of our Site (“Provider”) is responsible for providing you with a Notice of Privacy Practices describing the Provider’s collection and use of your health information. If you do not agree to be bound by those terms, you are not authorized to access or use this Site; you must promptly exit this Site.
2. INFORMATION THAT WE COLLECT
Information You Provide to Us
We collect information you input on our Site, for example when you create or modify your account, register to use our Site, purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include your: name; home and work address; billing address; shipping address; email address; telephone number; pictures that you upload or share with us, credit card or debit card number (solely for payment purposes); insurance card number and other information; date of birth; driver’s license or other government identification number; health information and medical history, including demographic information, that may identify you and that relates to your past, present or future physical health or condition, treatment or payment for health care services (“protected health information”); sexual orientation or preferences; and other information you choose to submit to us.
Information Automatically Collected Through Your Use of our Site
Information Collected Through Cookies and Similar Technologies
Restrictions on Gathering Information from Children Under Age 18
3. HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products, Services, and Information. We collect information from you in order to create new products and service offerings; provide existing products and services that you purchase using the Site; register and service your online account; provide information that you request from us; contact you about your orders; process credit card and debit card transactions; ship products to you; and send you advertisements or promotional materials about our products and services, third party products and services, as well as new features and offerings by HeyDoctor or third parties.
Sharing with Third Parties. We may provide information to third parties that help us operate and manage our Site, which includes marketing and advertising our services or third party services and sending promotional materials; processing and tracking payments; and fulfilling and delivering services and prescriptions.
We also work with third-party advertising/marketing providers and to place ads and target audiences that may be interested in our products and services. As discussed above, these third parties may use technologies such as cookies and pixels to collect information about your activities on the Site in order to assess and enhance the effectiveness and/or targeting of their ads. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org).
Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations, or individuals outside of HeyDoctor when we have your consent to do so.
Legal Proceedings. We will share personal information with third party companies, organizations, or individuals outside of HeyDoctor if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
4. ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your online account by logging into your account and going to the Account section of our Site. If you have questions about personal information we have about you or need to update your information, you can email us at firstname.lastname@example.org or call us at (415) 237-1378. You can opt-out of receiving marketing and promotional emails from HeyDoctor by using the opt-out or unsubscribe feature contained in the emails.
You can close your online account by logging into your account and going to the Account section of our Site, or you can call us at (415) 237-1378. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
5. SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information stored within the databases we control or manage. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that certain emails and other communications you send to us through our Site may not be encrypted, and we strongly advise you not to communicate any confidential information through these means.
6. CONSENT TO PROCESSING OF PERSONAL DATA IN UNITED STATES
This Site and Services are not intended for and are not directed to residents of the European Union. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
8. QUESTIONS AND HOW TO CONTACT US
Mail: GoodRx Care, LLC, Attention: GoodRx Privacy, 2701 Olympic Blvd., Santa Monica, CA 90404 Email: email@example.com