Last Updated on June 20, 2019
- Information That We Collect
- How We Use and Share Your Information
- Access to Your Information and Choices
- Security of Your Information
- California Privacy Rights
- Consent to Processing of Personal Data in United States
- Questions and How Contact Us
Other Privacy Policies. Your physician or other healthcare provider that you access or engage with through the use of our Site (“Provider”) is responsible for providing you with a Notice of Privacy Practices describing the Provider’s collection and use of your health information. If you do not agree to be bound by those terms, you are not authorized to access or use this Site; you must promptly exit this Site.
2. INFORMATION THAT WE COLLECT
Information You Provide to Us
We collect information you provide to us, for example when you create or modify your account, register to use our Site, purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include your: name; home and work address; billing address; shipping address; email address; telephone number; pictures that you upload or share with us, credit card or debit card number (solely for payment purposes); insurance card number and other information; date of birth; driver’s license or other government identification number; health information and medical history; sexual orientation or preferences; and other information you choose to submit to us.
##Cookies; Information We Collect Automatically Through Your Use of our Site
Separately, to learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on how your online activity.
Information Collected Through Cookies and Similar Technologies
Restrictions on Gathering Information from Children Under Age 18
3. HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products, Services, and Information. We collect information from you in order to provide products and services that you purchase using the Site; register and service your online account; provide information that you request from us; contact you about your orders; process credit card and debit card transactions; ship products to you; and, send you promotional materials or advertisements about our products and services, as well as new features and offerings.
Sharing with Third Parties. We may provide information to third party service providers that help us operate and manage our Site, process and track payments, and fulfill and deliver services and prescriptions. These service providers will have access to your personal information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations, or individuals outside of HeyDoctor when we have your consent to do so.
Legal Proceedings. We will share personal information with third party companies, organizations, or individuals outside of HeyDoctor if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
4. ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your online account by logging into your account and going to the Account section of our Site. If you have questions about personal information we have about you or need to update your information, you can email us at firstname.lastname@example.org or call us at (415) 237-1378. You can opt-out of receiving marketing and promotional emails from HeyDoctor by using the opt-out or unsubscribe feature contained in the emails.
You can close your online account by logging into your account and going to the Account section of our Site, or you can call us at (415) 237-1378. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
5. SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that certain emails and other communications you send to us through our Site may not be encrypted, and we strongly advise you not to communicate any confidential information through these means.
6. CONSENT TO PROCESSING OF PERSONAL DATA IN UNITED STATES
This Site and Services are not intended for and are not directed to residents of the European Union. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
8. QUESTIONS AND HOW TO CONTACT US
Mail: HeyDoctor, LLC, Attention: Privacy, 577 2nd St. Suite 103 San Francisco, CA 94107 Email: email@example.com
Check out the HeyDoctor app
With over 1,000 5-star reviews, we're one of the highest rated medical apps. See for yourself!