Anaphylaxis Prevention (Auto-injector Refill)

We can help you get refills for epinephrine auto-injectors including Adrenaclick, Auvi-Q, EpiPen, and Symjepi. To learn more about these medicines read the Important Safety Information - including how to use, contraindications, common side effects, and other information.

$20  |  Ages 18 - 70

Start Your Treatment Online

Our team of doctors will evaluate your case and provide personalized treatment options.

This Service is Not for Emergencies

If you think you are having an allergic reaction right now please call 911 and seek emergency medical attention. Allergic reactions and anaphylactic shock can happen quickly and can kill you - so you need to seek emergency medical attention now.

How To Get Adrenaclick, Auvi-Q, EpiPen, or Symjepi Online to Prevent Anaphylactic Shock

  1. Complete an online visit by answering a few simple health questions and texting with a doctor or nurse.
  2. Get a prescription that works for you sent to the pharmacy of your choice
  3. Talk to our doctors and medical team anytime before or after your visit.

No Insurance Needed

You don't need insurance to use HeyDoctor and the visit fee you see is the full price. There are no hidden fees. You can still use your insurance to pay for the epinephrine auto-injector (Adrenaclick, Auvi-Q, EpiPen, or Symjepi).

Pick Up Your Epinephrine Auto-Injector Today at Your Local Pharmacy, or Get it By Mail

We can send your Adrenaclick, Auvi-Q, EpiPen, or Symjepi epinephrine auto-injector to the local pharmacy you choose including any CVS, Rite-Aid, Walgreens, or Walmart - or you can use a mail order pharmacy and have it delivered to your door.

Money Back Satisfaction Guarantee

We stand behind all the medical care and advice we provide. If you aren't happy with the service we offer a 100% satisfaction guarantee and refund policy.

What Information Do We Need

In order to refill your Adrenaclick, Auvi-Q, EpiPen, or Symjepi epinephrine auto-injector we need:

  • Information about your primary care doctor (if you don't have one we can help you find one if you don't have one)
  • Details of the last prescription you received for an epinephrine auto-injector
  • Other simple medical information that we will gather in the visit

Important Safety Information

Adrenaclick, Auvi-Q, EpiPen®, and Symjepi (epinephrine) auto-Injectors are indicated for the emergency treatment of anaphylactic reactions in patients who are determined to be at increased risk for anaphylaxis, including individuals with a history of anaphylactic reactions. These medicines are designed as emergency supportive therapy only. They are not a replacement for subsequent medical or hospital care. After administration, patients should seek medical attention immediately or go to the emergency room and then for the next 48 hours, patients must stay within close proximity to a healthcare facility or where they can call 911.

Common side effects include fast, irregular or pounding heartbeat, sweating, shakiness, headache, paleness, feelings of over-excitement, nervousness, or anxiety, weakness, dizziness, nausea and vomiting, or breathing problems. These side effects usually go away quickly, especially if you rest. Tell your healthcare provider if you have any side effect that bothers you or that does not go away. You can read more about these products at the manufacturers websites for Adrenaclick, Auvi-Q, EpiPen®, and Symjepi, in our learning center article Important Safety Information - Epinephrine Auto-Injectors, and in the Treatment Plans we provide for you if we provide treatment.

How It Works

Quick Online Visit

Complete a simple visit on your phone or computer and get treated today. No insurance necessary.

Convenient Prescriptions

We can send prescriptions to any local pharmacy or by mail, if appropriate. We can also help you find your medicine at affordable prices.

Chat Anytime

Securely message our board certified doctors anytime.

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Frequently Asked Questions

If you have any more questions, visit our help center.

How much does it cost to use HeyDoctor?

It's free to sign up for a HeyDoctor account, and there's no membership fee. Each consultation or treatment that we offer costs a different amount, with most services costing around $25 or less. You can see the price for each treatment by visiting the Services page - the price will be listed next to each service.

We're working on accepting insurance for these visits, but we're not there yet. Of course you can still use your insurance at the pharmacy to help pay for any medications that we prescribe you, and our doctors will always work with you to find a prescription and a pharmacy that will be affordable. As always, every consult includes a 100% satisfaction guarantee, and we will refund the cost of your visit if you aren't satisfied or if we are unable to offer a diagnosis/treatment! (Note: We aren't able to refund fees for any medicines you pick up at the pharmacy or lab tests you have performed because those are separate businesses and they have their own policies.)

If you don't have insurance and want to see how much your prescription will cost before completing your visit at HeyDoctor, GoodRx is a great resource. This website shows a price breakdown for different categories of drugs (ex. birth control, antibiotics, etc), compares prices across different pharmacies in your area (the price can actually vary quite a bit), and also has free printable coupons that can get you up to 80% off at the pharmacy.

For example, a search for "Birth Control" on GoodRx will take you to this list, where you can browse the different brands and see prices for each. Put in your zip code to the website to get results specific to your area and to see which pharmacy offers the lowest price.

What happens if I pay for a visit but then you aren't able to give me a diagnosis?
After you submit your information, our doctors will reach out to you via Secure Message Portal for any follow-up questions they might have. If you complete a visit and the doctors determine that you need in-person follow-up or are unable to give you a diagnosis, we will refund you 100% of your visit fee and offer you a suggestion for next steps.
How long will it take to get my prescription after I complete my visit?
Our office hours are:
  • Monday-Friday 9am-7pm Pacific Standard Time (PST)
  • Saturday-Sunday 10am-5pm Pacific Standard Time (PST)

For all visits completed during office hours Monday-Friday, we can usually process and send out your prescription within 4 hours. Keep an eye on your messages in case the doctors have any follow-up questions. For visits made during office hours on the weekend, we will process and send out your prescription within 6 hours.

How will I know when my prescription has been sent?
The doctors at HeyDoctor will send you a message through the Secure Message Portal (the message channel you see when you log into your account and hit "Messages") when they've sent your prescription to the pharmacy or have any follow up questions for you. They will not email, text, or call you, so be sure you check back in the Secure Message Portal. The reason we send all communications there is because it is the most private and secure place for your personal information. If you download the app, you can turn on text, email, and push notifications to let you know when you have a new message in the Secure Message Portal.`,
How will HeyDoctor know if I need treatment?
Our doctors will ask you specific questions about your symptoms and use evidence-based guidelines to decide if it is appropriate to prescribe medicine, labs, or offer other treatment.

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