Anaphylaxis Prevention (Auto-injector Refill)
We can help you get refills for epinephrine auto-injectors including Adrenaclick, Auvi-Q, EpiPen, and Symjepi. To learn more about these medicines read the Important Safety Information - including how to use, contraindications, common side effects, and other information.
Start Your Treatment Online
Our team of doctors will evaluate your case and provide personalized treatment options.
This Service is Not for Emergencies
If you think you are having an allergic reaction right now please call 911 and seek emergency medical attention. Allergic reactions and anaphylactic shock can happen quickly and can kill you - so you need to seek emergency medical attention now.
How To Get Adrenaclick, Auvi-Q, EpiPen, or Symjepi Online to Prevent Anaphylactic Shock
- Complete an online visit by answering a few simple health questions and texting with a doctor or nurse.
- Get a prescription that works for you sent to the pharmacy of your choice
- Talk to our doctors and medical team anytime before or after your visit.
No Insurance Needed
You don't need insurance to use HeyDoctor and the visit fee you see is the full price. There are no hidden fees. You can still use your insurance to pay for the epinephrine auto-injector (Adrenaclick, Auvi-Q, EpiPen, or Symjepi).
Pick Up Your Epinephrine Auto-Injector Today at Your Local Pharmacy, or Get it By Mail
We can send your Adrenaclick, Auvi-Q, EpiPen, or Symjepi epinephrine auto-injector to the local pharmacy you choose including any CVS, Rite-Aid, Walgreens, or Walmart - or you can use a mail order pharmacy and have it delivered to your door.
Money Back Satisfaction Guarantee
We stand behind all the medical care and advice we provide. If you aren't happy with the service we offer a 100% satisfaction guarantee and refund policy.
What Information Do We Need
In order to refill your Adrenaclick, Auvi-Q, EpiPen, or Symjepi epinephrine auto-injector we need:
- Information about your primary care doctor (if you don't have one we can help you find one if you don't have one)
- Details of the last prescription you received for an epinephrine auto-injector
- Other simple medical information that we will gather in the visit
Important Safety Information
Adrenaclick, Auvi-Q, EpiPen®, and Symjepi (epinephrine) auto-Injectors are indicated for the emergency treatment of anaphylactic reactions in patients who are determined to be at increased risk for anaphylaxis, including individuals with a history of anaphylactic reactions. These medicines are designed as emergency supportive therapy only. They are not a replacement for subsequent medical or hospital care. After administration, patients should seek medical attention immediately or go to the emergency room and then for the next 48 hours, patients must stay within close proximity to a healthcare facility or where they can call 911.
Common side effects include fast, irregular or pounding heartbeat, sweating, shakiness, headache, paleness, feelings of over-excitement, nervousness, or anxiety, weakness, dizziness, nausea and vomiting, or breathing problems. These side effects usually go away quickly, especially if you rest. Tell your healthcare provider if you have any side effect that bothers you or that does not go away. You can read more about these products at the manufacturers websites for Adrenaclick, Auvi-Q, EpiPen®, and Symjepi, in our learning center article Important Safety Information - Epinephrine Auto-Injectors, and in the Treatment Plans we provide for you if we provide treatment.
How It Works
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Frequently Asked Questions
If you have any more questions, visit our help center.
It's free to sign up for a HeyDoctor account, and there's no membership fee. Each consultation or treatment that we offer costs a different amount, with most services costing around $25 or less. You can see the price for each treatment by visiting the Services page - the price will be listed next to each service.
We're working on accepting insurance for these visits, but we're not there yet. Of course you can still use your insurance at the pharmacy to help pay for any medications that we prescribe you, and our doctors will always work with you to find a prescription and a pharmacy that will be affordable. As always, every consult includes a 100% satisfaction guarantee, and we will refund the cost of your visit if you aren't satisfied or if we are unable to offer a diagnosis/treatment! (Note: We aren't able to refund fees for any medicines you pick up at the pharmacy or lab tests you have performed because those are separate businesses and they have their own policies.)
If you don't have insurance and want to see how much your prescription will cost before completing your visit at HeyDoctor, GoodRx is a great resource. This website shows a price breakdown for different categories of drugs (ex. birth control, antibiotics, etc), compares prices across different pharmacies in your area (the price can actually vary quite a bit), and also has free printable coupons that can get you up to 80% off at the pharmacy.
For example, a search for "Birth Control" on GoodRx will take you to this list, where you can browse the different brands and see prices for each. Put in your zip code to the website to get results specific to your area and to see which pharmacy offers the lowest price.
- Monday-Friday 9am-7pm Pacific Standard Time (PST)
- Saturday-Sunday 10am-5pm Pacific Standard Time (PST)
For all visits completed during office hours Monday-Friday, we can usually process and send out your prescription within 4 hours. Keep an eye on your messages in case the doctors have any follow-up questions. For visits made during office hours on the weekend, we will process and send out your prescription within 6 hours.
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